PhysioWorkplace help
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Follow a guide step by step or search for what you want to do.
Search helpAccount, sign-in and security
Use your personal recovery link to create a new passkey. Previous passkeys and signed-in devices are revoked.
Patient guideSign in with a passkeyOpen the patient portal with a passkey saved on your device or in your password manager. You do not need a password.
Workforce guideCreate an accountCreate your PhysioWorkplace account using a personal link sent to your email address.
Workforce guideProtect access to patient informationCreate a passkey, which lets you verify your identity with your device or password manager without a password, and use it to open the patient register in an approved Workplace.
Workforce guideSign in with an email linkRequest a personal email link and verify the new browser with your passkey, which confirms your identity through your device or password manager without a password.
Patient guideCreate your patient accountActivate your personal invitation and create a passkey, a secure sign-in saved on your device or in your password manager.
Patient guideWhen you cannot sign inReview your options if your passkey is not available on the device or patient sign-in cannot be completed.
Patient guideAdd a new deviceUse a device where you are already signed in to connect a new device. Create a passkey on the new device and approve it from the signed-in device.
Patient guides
Open the personal invitation from the clinic and connect using the passkey that already belongs to your patient account.
Patient guideMessage your care teamSend a message about your programme and read the reply in the same conversation.
Patient guideOpen your exercise programmeFind and open the latest exercise programme from your care provider.
Patient guideView previous programme deliveriesSee the current programme and review what changed in previous deliveries.
Workforce guides
Review a person's pending request and approve membership for the intended workplace. You need permission to manage workplace members.
Workforce guideConfirm the patient connectionCheck that the patient has approved the invitation and that the workplace connection is active.
Workforce guideCreate your own exerciseAdd a private exercise with a title, summary, and reusable instructions.
Workforce guideCreate a patient programmeAdd programmes and exercises for a patient, tailor exercise text and arrange the content in the patient register.
Workforce guideCreate a patientAdd a patient to the active workplace's patient register.
Workforce guideCreate a reusable programme templateBuild a private programme, add exercises, customise text, and choose the order.
Workforce guideCreate a personal execution variantAdd reusable personal instructions to a public exercise without changing the original.
Workforce guideDelete a private exercisePermanently delete a private exercise that you no longer need.
Workforce guideEdit and delete a programme templateUpdate your own reusable programme template or delete it permanently when it is no longer needed.
Workforce guideEdit a private exerciseUpdate the title and summary of a private exercise that you own.
Workforce guideFilter exercises by tag and body regionNarrow the exercise library by combining a body region with a tag.
Workforce guideFind and favourite an exerciseFind an exercise quickly and save it to your favourites for easier reuse.
Workforce guideFind and favourite a programme templateFind a reusable programme template and save it among your favourites.
Workforce guideInvite a patientCreate a personal QR code and link for the patient. The patient must sign in and approve the connection before anything is shared.
Workforce guideAssign images to exercise posesAdd poses and select a separate image for each part of the execution.
Workforce guideAdd and remove a personal tagLabel an exercise with your own tag so it is easier to find, and remove the tag when it is no longer needed.
Workforce guideOpen an approved workplaceOpen the workplace from Accounts and workplaces after your membership request has been approved.
Workforce guideReply to a patient messageOpen an unread programme message and reply to the patient securely.
Workforce guideRequest access to a workplaceRequest membership with your own account after receiving a workplace join link. A workplace administrator must approve the request before you receive access.
Workforce guideSend a patient programmeReview and send a patient programme, then see how it appears to the patient.
Workforce guideUpdate a delivered patient programmeChange a delivered programme, send the update, and confirm the latest version.